As an administrator on the Human Risks platform, you are able to set up different configuration settings that will make it easier to create mass comms messages.
Set up Recipient Groups and Quick Messages
When creating a new Mass Comms, there are two areas that require the user's input:
Text message - section where the desired message is entered
Users & Contacts - section for selecting the intended recipients.
In both of these input fields, the user has the option to use pre-designed templates prepared by an admin user.
Recipient Groups
In order to create a new template for the recipient groups section for your Mass Comms, follow the steps down below:
Go to your platform.
Click into the Organization module.
Scroll down to Recipient Groups
Click on Create +
5. Define a Title for your recipient group
6. Select the Division(s) it should be part of
7. Use the drop down menu and choose the users you want to members of the respective recipient group
8. Use the drop down menu to select the contacts you want to be part of your recipient group. Additionally, you have the option to also Import or Add new Contacts.
9. Click Save
The new recipient group will be displayed in its respective section. Furthermore, you can edit or remove existing recipient groups by clicking on their respective symbols.
Quick Messages
In order to create a new template for the quick messages section for your Mass Comms, follow the steps down below:
Go to your platform.
Click into the Organization module.
Scroll down to Quick Messages
Click on Create +
5. Define a Title for your recipient group
6. Write the message you want to be sent
7. Click Create
The new quick message will be displayed in its respective section. Furthermore, you can edit or remove existing quick messages by clicking on their respective symbols.
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