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How to Delete a (Sub-) Division

You can delete a division from the Organizations module, but only if there is no active or archived data linked to it. This guide walks you through the full process and explains what to do when you see an error message.

Deleting a Division / Subdivision

  1. Go to the Organisation module. Please note that only platform Administrators have access to perform this function.

  2. Select the division you want to delete.

  3. Click on the 3 dots to the right of the Division's title, and choose 'Delete'.

If the division has no linked data, it will be removed immediately.


If it does contain data, you’ll see a pop-up displaying the data that is housed under that Division.


Managing the Data in the Division

If you still wish to delete the Division, you will have to review the data that still lies within it. The caution message clearly displays the exact data that is within the Division.

These data points could be Risk Assessments, Incident Reports, Tasks (labelled as 'Controls'), etc. Each title is linked to its page in the platform. Simply follow the links to view each item and its details.

For each item, you have three options:

  1. Delete the item: If the data is no longer needed, simply delete it.

  2. Remove the item from the division: If the item belongs to multiple divisions, you can remove the division assignment that is no longer relevant.

  3. Move the item to a different division: If the item only has the one division assigned, you’ll need to move it to another division.

To change the division on an item: open the item → click Edit → change the division.

Important: Check User Access Before Moving Items

Tasks and Risk Assessments are assigned to people. Before moving them to a new division, make sure:

  • The assigned person has access to the new division
    (you can check this in the Organisation module), or

  • Reassign the item to someone who does have access to that division.


Deleting the Division Again

Once all items have been moved, updated, or deleted, return to the Organization module and try deleting the division again.


Support

If you have any questions or are unable to delete the divisions, please contact our support team, and we’ll remove the archived items for you.

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