If you organization has enabled the Pattern Recognition feature, you will be able to see a view like the one below when creating an Incident Report.
What is Pattern Recognition
Pattern recognition helps you see similar incidents to the one you’re creating. It gives you an overview of related incidents you might not know about, helping you stay informed.
How to View Pattern Recognition Results
Go to Incident Reports.
Click on "Create".
As you start filling out the information for the incident, you will see changing results on the right side.
To view, click on the incident.
How the Results Are Calculated
The results are based on an overall score that reflects the similarity across various parameters. This score gives you a quick understanding of how closely the items match. The score is determined through similarities in location, date, and type of the incident.
The color of the score is an indicators of the similarity:
Green: Very similar
Amber: Somewhat similar
Red: Not similar
If the incident is relevant for the incident you are reporting, you can link it to your incident by clicking 'Link to Incident Report'.
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